Returns Center

There is no exchange or return for customized products because these products are made on order. So please double-check the details before placing your order.

  • If the customer notices that the delivered product is in damaged/defective condition, clear video proof of unboxing will be required mentioning the shipping label. We will not be able to accept the return request if video proof is not provided.
  • Once the product arrives, our team will conduct an audit. If our audit team discovers that the product and packaging were not sent in their original condition by the customer, the return/exchange request will be rejected.

If you have any doubts in Return policy then you can call us +91 8949975199 (Mon-Sat, Time: 10 AM - 7 PM)

FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

Customized Jewelry

How Much Time Will It Take To Deliver My Personalized Jewelry Order?
Can I Cancel My Personalized Jewelry Order?
Why Do Personalized Jewelry Orders Take More Time For Delivery?
How Long Will It Take To Get My Package?

Payment

What Payment Methods Are Accepted?
How Do I Track My Order?
Can I use a different payment method?

Orders & Returns

How do I place an Order?
How Can I Cancel Or Change My Order?
Do I need an account to place an order?
How Can I Return a Product?

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